For any doubts, refer to our FAQs. If you don't find the answer, do not hesitate to contact us.

  • 1 Must I install the staircase once the house is finished?

    The stair must be installed when the building works are finished, that is when the opening and the bottom and top floors are finished.

  • 2 can I install the staircase if I have floor heating?

    No. If you have floor heating, leave an area without tubing where you plan to install the stair so you can drill holes for the screw fixings.

  • 3 How can I clean the wood of a Fontanot staircase?

    We advise against the use of products that contain siliconic oils for use in the furniture industry (like dust eating products) because they create a patina on the treads that would make them slippery. Best use a damp cloth.

  • 4 How can I clean a Fontanot polyurethane handrail?

    With products suitable for cleaning plastic, like those used for car dashboards.

  • 5 Do Fontanot stairs respect building safety regulations?

    Yes, Fontanot stairs are built following the rules that regulate safety for principal and secondary private use.

  • 6 Where can I find Fontanot stairs?

    Fontanot dispone di una rete vendita nazionale. Per informazioni sui punti vendita più vicini a te basta contattare il numero verde 800-847021 o utilizzare la ricerca online.

  • 7 How long does it take to install a Fontanot staircase?

    Il posatore specializzato Fontanot impiega mediamente una giornata per il montaggio della scala.

  • 8 How is the staircase delivered?

    La scala è imballata in una cassa di un metro cubo circa che viene consegnata dal corriere al numero civico.

  • 9 Can I purchase your products directly online?

    Yes, if you want to do the installation yourself, some products can be “also” be purchased online from the FontanotShop UK site. Among these, the Techne collection staircases and the staircase furnishing accessories can “only” be purchased online.